Currently, The James Clinic does not ship online orders outside of the continental United States. Orders received on a business day by 12:00 noon CST that are in stock will be shipped that business day. Orders received after 12:00 noon CST will be shipped the following business day. Any order placed Friday after 12:00 noon CST will ship out Monday.

Standard ground orders placed and pre-authorized Monday-Friday before 12:00 noon CST will ship 24-48 hours from the time order is placed, pending availability and credit card authorization.

Expedited orders placed and pre-authorized Monday-Friday before 5 p.m. EST will be processed and shipped that day (excluding holidays), pending credit card authorization.

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If, for any reason, you are not satisfied with your purchase, email us at shop@jamesclinic.com and we will work with you to resolve the issue.

Our customer experience team is available via email Monday - Friday, 8AM - 5PM CST (excluding public holidays). We'll get back to your email within 24-48 business hours.

You can reach us at shop@jamesclinic.com. 

If there’s something you’re looking for that we don’t carry, we’re happy to help you find a version that meets our standards. We may be able to order it for you, or you can sign up for access to order on our Fullscript store.

To shop in-person at one of our clinic locations, learn more about our concierge membership and full list of services, visit jamesclinic.com